JangoMail Review

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JangoMail – marketing and transactional emails together

JangoMail Introduction:

JangoMail is a web-based email broadcast and email marketing system designed for small businesses. JangoMail is a Dayton, OH based company founded in 2000 with about 10 employees now. They specialize in Email Marketing, SMTP, Transactional Emails, Email Newsletters, Email Campaigns, Email Deliverability and List Management. They provide quality email management services for a regular, predictable fee. JangoMail allows custom HTML coding for personal design. Whether you are a web novice or a database expert, there is a JangoMail solution for you.

Salient features in JangoMail:

JangoMail’s unique feature is they can connect to desktop and Internet databases in real-time. It fully integrates with Excel, Access, MySQL, Oracle, SQL Server, Goldmine, Outlook Express, Outlook, Eudora, Thunderbird, or even web-based e-mail like Yahoo! Mail or GMail. You need not export and import data, it synchronizes automatically.

1. 100% branding and visual control for your emails – highly personalizable.
2. Advanced HTML editor, controls all properties of email message.
3. Foreign language capabilities and double-byte character sets
4. Connect to local Databases or Web Databases in real time.
5. Send mass emails from desktop email client.
6. Integrate with API/Web Service.
7. Constant and regular service improvements and feature additions.
8. Salesforce Integration
9. Return Path Certification.
10. Transactional Emails and Trackable SMTP Relay.
11. Email Address List Management tools.
12. Reporting and Analytics tool for Opens, Clicks, Activity Tracking, Geo Tracking, Google Analytics
13. AJAX-based tools.
14. Reply Management – Unsubscribes/Bounces, Email Bouncebacks.
15. Unsubscribe and Bounce Synchronization tools.
16. 24 hour support.

Signup, Template Customization and Email Sending:

Signing up for JangoMail is quite easy and takes around ten seconds only. They also have a free trial account where you can send up to 200 test emails.

JangoMail has an extensive collection of professionally designed 101 free templates to get you started, and a functional Java based WYSIWYG editor. You can also edit the HTML code or upload your own designs. JangoMail offers unlimited image hosting space, which beats everyone in the market.

JangoMail has comprehensive contact list management system and segmentation capabilities (ability to categorize emails by region, interest, etc). To create your email contact list, click on ‘Add a Group’ button, provide a name for your group and select demographic fields. Then manually create contacts or import contacts through cut and paste, CSV or TXT files, and Salesforce. Through the ability to segment your contact list into multiple groups, you can manually develop an A/B test.

JangoMail integrates neatly with Google Analytics. Recurring send schedule can be programmed, encode your email and extract email addresses and other fields from your own database. Send SMS messages campaigns to mobile phones. JangoMail automatically removes unsubscribed and bounced emails from your list..

Utilize their spam checking software to make sure your email campaign isn’t flagged as spam or caught in your subscribers’ junk folders. It is a requirement that you include an unsubscribe link at the bottom of your emails for your email marketing campaigns. JangoMail also provides autoresponders, to send prewritten reply whenever an email is sent to your account.

Track and Analyze Reports in JangoMail:

One of JangoMails’ main features is the Geo Tracking Phase technology. Dig deep into the geographical demographics of your subscribers in order to create focused and more effective campaigns. Also display the click-through rates, forwards, bounces, replies, unsubscribed emails and more. You can make reports of specific domain names that let you see data from email marketing campaigns.

Reports accurately reflect user actions like opens, unsubscribes, forwards, number of clicks, bounces, and spam. Reports can be displayed graphically, export them into a spreadsheet or receive your reports in an email.

JangoMail Support:

JangoMail dashboard lists plenty of help options, including a user guide, a comprehensive set of tutorials and a FAQs page. JangoMail support for all existing clients is available via standard options like postal mail, phone, fax, or email. 24 hour support is also available at the emergency support site, www.jangomail911.com. Phone support is Monday through Friday from 9 a.m. to 7 p.m. EST and Sunday through Thursday from 7 p.m. to 4 a.m. EST. Email support is available 24/7.

One of JangoMail’s user friendly feature is their tutorial including a getting started guide, basic sending tutorials which help get the new user acclimatized.

Pricing of JangoMail:

Apart from free trial account, they have two plans, Standard Pricing Plan and Agency Pricing Plan. All features are included with every service plan you choose. Prices start from $15 up to 1,000 emails sent. Their pricing is email-based as opposed to contact-based which is good if you think your contact lists will be variable throughout the pricing period. They also have a flexible Agency pricing.

Pros of JangoMail:

• Geo tracking digs in deep and delivers clear demographic data.
• Unlimited picture and images hosting.
• Live email testers in order to reduce spam reporting.
• Lets you remove their logo from your email campaigns for free.

Cons of JangoMail:

• JangoMail has very little live chat support, in-adequate FAQ section or a searchable knowledgebase
• User interface isn’t as refined as the competition.
• High spam score rates due to being listed in “grey lists”
• Importing an email contact list is tough and slow.
• Fees is relatively more expensive.
• Drag and drop content blocks not possible.
• Their WYSIWYG editor ‘EditLive’, is Java based, so you need to have Java installed.
• No automatic A/B testing feature.

To conclude, JangoMail seems to be a solid email marketing service for small businesses. You get 24/7 email support, and multi-language support, ideal for international users. Their powerful geo tracking capabilities is another unique feature.